We only refund if all of the following are YES.
1) Your server meets minimum system requirements stated on our site
2) You request a refund under 14 days of your purchase
3) Our product is not working on your site
4) You have open at least one ticket asking for support
5) You have not taken the free trial
We will NOT refund if our product is working but you just don’t like its features OR you did not understand its features before buying.
To see and evaluate the product we offer fully functional free trials for products.